Last updated: April 6, 2025
Introduction
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.
Information We Collect
We may collect the following types of information:
- Contact information (such as name, email address, billing address)
- Communication content when you interact with our customer service
- Usage data related to your interactions with our services
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining our services
- Customer support and communication
- Service improvement and optimization
- Internal analytics and research
- Legal compliance and protection of rights
Customer Communication
We may use your contact information to reach out to you regarding:
- Responses to your inquiries or requests
- Service updates and important announcements
- Account-related notifications
- Information about products or services that may interest you
Information Sharing
We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes. Your information may be shared in the following limited circumstances:
- With third-party service providers who help us operate our business and deliver services to you, subject to confidentiality obligations
- If required by law, regulation, legal process, or governmental request
- In connection with a merger, acquisition, or sale of all or a portion of our assets
Third-Party Payment Processing
We use third-party payment processors for subscription transactions. We do not store or retain your payment information on our servers. All payment processing is conducted through our secure third-party payment processor, and their use of your personal information is governed by their privacy policy.
Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Training and Service Improvement
We may use the content of communications (such as emails) received from you to train our systems and improve our services. Before using such content for training purposes, we make our best effort to remove personal information through automated and manual processes. However, we cannot guarantee that all personal information will be removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If we make material changes, we will provide notice through our website or by other means as appropriate.
Contact Us
If you have any questions about this Privacy Policy or our practices, please use our contact form.